So I finally broke down and got an iPhone today and I have to say, so far, I’m not enormously impressed with the fit and finish of the user interface. This being my very first Apple product, I really didn’t know what were reasonable expectations but Apple has built it’s brand on producing polished, solid interfaces.
Don’t get me wrong, the interface is gorgeous and has a lot of cool tricks but there’s certain areas where the underlying lack of care shone through. The problems started from the moment after unboxing when registering for the very first time. iTunes software is required for registration but nothing was provided in the box. Downloading it was a trivial task for me but it was still an annoyance to have to download it.
Right at the *very* start of the registration process, there’s a series of relatively technical and fairly unimportant questions which really, I didn’t know what the hell I was supposed to answer and making me do that up front is just plain bad UI design. On the grand scheme of things, this is a relatively minor thing but first impressions count for a lot and, IMHO, Apple dropped the ball on this one.